New fintech collaboration to tackle cost of living crisis
Written By: Mickael Paris – 2 min read
In collaboration with Scottish fintech Inbest, NatWest Group has launched a benefits calculator for its customers. The tool allows people to see what benefits they could be entitled to and offers personalised signposting to local support points and organisations.
With the current cost-of-living crisis, ensuring that people access cash instead of debt is very important. In 2021, it is estimated that over 7 million people missed out on over £15bn of unclaimed benefits.
Manu Peleteiro, founder and CEO of Inbest explains that on average people using the tool have been able to access £5,000 unclaimed benefits which would go a long way in helping people to face inflation.
The initiative forms part of a much wider effort by NatWest to support its retail customers, including offering approximately 0.6m financial health checks, and proactively contacting 8m customers with support and information on the cost of living so far in 2022.
This collaboration was enabled by cluster management organisation, FinTech Scotland, which thrives to connect innovating fintech firms with established financial institutions.
The 3-month pilot of the calculator is being monitored closely before a wider roll-out to ensure customers are getting the best outcomes.